Following Boris Johnsons’ statement last night, we have made the difficult decision to stop our services working within the public. We feel that this is the right step to take in these unprecedented circumstances; to continue working would mean we would be putting our staff and our customers’ health and safety at risk and our top priority is to keep both safe.
We can however, still take enquiries over the phone and via email. We ask that you submit relevant images via email in order to provide you with an estimated quote, ready for when we’re back working in public again. An accurate quote can be provided upon viewing of the site.
We’re pleased to announce that our log purchasing service will continue as normal. We feel that this is an essential service for homeowners and businesses whereby log fires are used as a form of fuel for heating and power. These are available to purchase online for delivery, however there are a limited supply. Log orders must be paid via bank transfer prior to delivery and we request that full access must be provided for our team, leaving your gate open for our arrival and not coming to greet us. We’d love to stop for a chat, but unfortunately no contact is necessary during this time.
We will of course be available for emergency callouts where there is a serious risk to life or property. In these circumstances, social distancing rules will apply while on site. Call 01792 885184 or 07950 382378.
We hope you can all understand and support our decision and we look forward to working in the public again very soon.
Finally, we’d like to thank everybody for their continued support throughout this difficult period. It’s imperative that now more than ever, communities come together (virtually) to support one another, provide assistance to those in need and guidance to those who require.
Stay Safe. Stay Home.
Director, Arb Team